KUALA LUMPUR: The Employees Provident Fund (EPF), which launched an immediate probe into the claim of a member over the missing nomination details of his wife, said there were no details of the nominee.
The country's largest retirement fund said on Wednesday both the EPF Kepong branch and the Registration and Support Department at the EPF headquarters found no details of the nominee as mentioned by the member in his Facebook posting.
The process of nominating a beneficiary will require members to submit physical documents namely the completed Nomination Form (KWSP 4) and member’s MyKad/Identification.
“All these details will be scanned and keyed in immediately into the system and the hard copies will be kept in our archives.
“In this case, the beneficiary’s name was not in the system and upon further checking, we also found no physical documents bearing the name of the member’s wife as the member allegedly said was made last year,” it said.
The EPF also said the form that was shown in the member's Facebook posting was a new nomination application as it was dated Nov 29, 2016.
“We have resolved the matter after contacting the member, who has since withdrawn the claim and removed his Facebook post,” it said.
Earlier, Facebook user Anderson Joseph Yu posted a message on his Facebook account claiming that EPF was deleting its members' nominees names.
In response to EPF statement, Yu told The Star Online that he stands firm by his claims although he has removed his Facebook post.
The EPF statement that it was against its integrity and corporate governance to deliberately delete, amend or alter members’ nomination details for any reason as “we respect our members’ data privacy”.
The EPF emphasised that it has no benefit in withholding members’ savings upon their passing and accounts that have yet to name any beneficiary(ies) will be considered as “No Nomination”.
"Savings will still be kept under the deceased member’s name until his/her next-of-kin stake their claim upon the savings through the current Death Withdrawal and 'No Nomination' process and procedures," it said.
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